Insurance Claims Customer Service

  • location: Worcester, MA
  • type: Temporary
  • salary: $15 per hour
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job description

Insurance Claims Customer Service

Our client in Worcester, MA is hiring for an ongoing contract position in their Disability Claims department.

Shift/Hours:
Training - 9AM-5PM Monday-Friday with a 30 minute lunch
After training period - Monday-Thursday 10:30AM-6PM & Friday 9:30AM-6PM with 1 hour lunch

Responsibilities:
- Understanding Insurance contracts, applying insurance concept to pay low indemnity claims
- 25-30 inbound calls per day handling claims, recommending action items, managing claims, reviewing financial records
- Ability to speak on the phone, answer customer service issues, explain how and why a claim was paid
- Ability to understand the system processing of claims, utilizing audit rules.

Working hours: 10:30 AM - 6:00 PM

Skills:
Previous experience in insurance is a huge plus! Must have prior call center experience. Must have good data entry skills and be detail oriented!

Randstad Benefits:
Medical
Dental
Life insurance
Disability Insurance
401K (after 6 months)
Direct deposit & Electronic payroll debit card that acts like a bank account

Qualifications:
If you are interested in this opportunity, please apply directly to this posting and follow up with Carson @ 508-634-1388.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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