Call Center Representative

  • location: Rancho Cordova, CA
  • type: Temporary
  • salary: $14 - $15.50 per hour
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job description

Call Center Representative

Start date: June 18th
Pay Rate: $14 - $15.50
Schedule: M - F 8A-5P
Location: Rancho Cordova, CA 95670
Duration: 3 - 6 months

Responsibilities:
Duties may include:
Resolving complex inquiries and complaints from customers; performing research to resolve customer problems, processing daily transactions, troubleshoot technical problems with software, provide guidance and assistance to less experienced staff on policies and procedures, new or enhanced services and/or procedural changes. May work on special projects.

Will be responsible for answering customer phone and email inquiries regarding health insurance plans, and enrolling in coverage.

Working hours: 8:00 AM - 5:00 PM

Skills:
Requirements:
Must have active HEALTH insurance license in California.
1+ year customer service experience (Preferable call center based)
Troubleshooting skills a plus

Qualifications:
If you are interested please send the most recent copy of your resume to emily.fishman@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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