Customer Service

  • location: Urbandale, IA
  • type: Temporary
  • salary: $16 per hour
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job description

Customer Service

Global consulting company has a need for candidates interested in answering telephone inquiries related to 401K, benefits and/or insurance. Responsible for researching and resolving issues to ensure customer retention and satisfaction. Must have a minimum of a high school diploma or its equivalent and 0-2 years of experience in customer service or finance.

Responsibilities:
Handling requests in a prompt, accurate, and courteous manner following standard processes and procedures is required

Working hours: 8:00 AM - 5:00 PM

Skills:
5 weeks of paid training is provided.
Must enjoy a fast paced environment and be good at multi-tasking
There is opportunity to go permanent with the client.
There is a cafe onsite for use during breaks.
While not required, there is opportunity for overtime in this position.
Looking for good communication skills, strong work ethic and dedicated candidates that have some flexibility between the hours of 8am - 8pm Monday thru Friday. Schedules will be set in advance.

Qualifications:
This is a full-time position with the option of going permanent.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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