Customer Care Specialist
Our client, located in Somerset, NJ. currently has an opening for a Customer Care Specialist!
Responsibilities include, but are not limited to the following:
Main Point of contact between customers and technichal support teams
Create work order in Ticketing Systems for the purpose of dispatching field technicians
Monitor Central Management System
Idenfify errors for dispatch to field technicians or internal groups
Respond to requests from field technicians
Working hours: 1:30 PM - 10:00 PM
Previous experience in Customer Care or Dispatch
Mass Media Industry Experience a plus
Technichal problem solving skill
Must be available to work overtime as needed
Please apply at www.randstadusa.com for consideration!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.