Customer Service Representative

  • location: Melville, NY
  • type: Temp to Perm
  • salary: $14 - $15 per hour
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job description

Customer Service Representative

Are you service minded? Do you thrive in a fast paced, deadline driven environment? Would you consider yourself a motivated person with a sense of urgency? If you answered yes to any of these questions, WE WANT YOU!!! We are currently looking for Customer Service Professionals just like you that can start working immediately! Please read on if you are curious about these positions!

Responsibilities:
Manage inbound / outbound calls in a professional manner
Data entry related to customer inquiries and orders
Able to identify and escalate customer issues with empathy when appropriate
Build rapport with your customer and ensure that there are no open issues before closing a customer contact

Working hours: 8:00 AM - 5:00 PM

Skills:
Experienced handling high volume inbound calls a plus!
Previous or current experience accepting calls via a queue system also a plus.

Qualifications:
Experience in a call center, inbound or outbound calling, handling all types of customer inquiries, diffusing escalated calls, etc.
Ability to work in a fast paced, team environment
Ability to multitask defined by speaking on the phone, utilizing multiple applications for research and typing at the same time

If you are interested and meet the above requirements, please apply to this position with your resume in the form of a Word document!

Please join us for our Weekly Open House EVERY Thursday from 1PM - 3PM!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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