Customer Service Representative

  • location: Houston, TX
  • type: Temp to Perm
  • salary: $13 - $15 per hour
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job description

Customer Service Representative

Do you have a upbeat positive attitude and have a passion for helping others? Do you enjoy taking on challenges, and find fulfillment in building great relationships with customers? If so, this exciting opportunity may be the perfect match for you!

Randstad has partnered up with a client located in River Oaks looking for a dynamic Customer Service Representative to join their team!

Responsibilities:
As the CSR you will be responsible for:

Answering existing customer questions/concerns
Assist in the cancellation process of customer accounts
Analyze customer bills
Ask probing questions to dive deep into customer relations to offer solutions
Make outbound calls to follow up with customers

Working hours: 8:00 AM - 5:00 PM

Skills:
Excellent interpersonal and communication skills
Ability to multi-task and prioritize work
Empathetic to existing customer base and willingness to dive deep in customer questions/concerns

Qualifications:
1 year of customer service experience
Has worked in a Non-ERCOT deregulated energy market

Click to apply!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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