Call Center Senior Representative Inbound

  • location: Phoenix, AZ
  • type: Temp to Perm
  • salary: $14.86 per year
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job description

Call Center Senior Representative Inbound

Randstad is seeking a detail oriented and highly motivated individuals to join a local Government office as a Call Center Representative for their high volume inbound call center. This is a temp to hire opportunity with a government agency located in the 85043 zip code. They are seeking candidates with at least one year of experience in a call center environment. This position will be full time paying $14.86 per hour. ***Testing will be required for this position

Call Center Representatives are responsible for taking inbound phone calls to conduct phone interviews while entering data into computer screens to complete the benefit determination process for Nutrition Assistance/Food Stamps, Medical Assistance, and Temporary Assistance for Needy Families (TANF).
Utilize verbal and written communication
Ability to adhere to metrics
Ability to treat people with dignity and respect at all times
Must be extremely customer service driven

Working hours: 7:00 AM - 6:00 PM

Call center experience
Utilize verbal and written communication
Customer service driven
Microsoft Office experience


Temp to hire opportunity with a Government agency
Competitive benefits that will begin Day 1 of Full-Time status
Pay raise that beings Day 1 of Full-time status
Other Government benefits including 10 paid holidays a year in addition to 13+ Vacation days.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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