Customer Service Receptionist

  • location: Fremont, CA
  • type: Temp to Perm
  • salary: $15 - $17 per hour
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job description

Customer Service Receptionist

A cutting edge technology company with a local office in Fremont, CA is looking for a customer service representative to join their team!

Job Overview:
customer service representative
Hours are Monday-Friday 8AM-5PM or 7AM-4PM based on coverage needs
Pay is $15-17/Hour DOE

Responsibilities:
Duties:
Answering approximately 60 calls per day on average and assisting with customer service needs
Processing orders, replacements, repair estimates and credit requests
Correspond with clients and support sales staff to fulfill customer needs and ensure client satisfaction
Provide basic customer support
Promptly follow up and follow through with resolving customer requests

Working hours: 8:00 AM - 5:00 PM

Skills:
Professional communication and interpersonal skills are critical since this position will work in a team environment
Careful attention to detail required

Qualifications:
Minimum of 1 year of work experience in the field or related areas
High School diploma or equivalent required and college degree is a plus!
Must be proficient in Microsoft Word, Excel and Outlook
Bilingual in English and Spanish is a plus
Experience with Salesforce or other customer relationship management (CRM) software is a plus

If you are interested in this position please apply and make sure to include your resume.

Please note that only qualified applicants will be contacted regarding this position

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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