Call Center Representative Inbound

  • location: Urbandale, IA
  • type: Temp to Perm
  • salary: $16 - $17.60 per hour
easy apply

job description

Call Center Representative Inbound

Our client, located in Urbandale, IA currently has an opening for Patricipant Service Represenatitves!

Responsibilities:
Responsibilites include, but are not limited to the following:
Answer incoming calls from plan participants and assisting and enrolling participants on Health & Benefits Enrollments.
Resolve all participant inquiries that require research or additional information by utilizing the appropriate resources and provide timely follow up as necessary.
Will need to toggle on computer screens, researching information, typing notes, and speaking to client simultaneously.
Act as a successful team member by being receptive to feedback/coaching, follow all standard operating procedures, display reliability, and have a willingness to develop and consistently improve.

Working hours: 6:00 AM - 9:00 PM

Skills:
Customer Service experience
Must be detail oriented
Ability to provide detailed information
Must be well spoken

Qualifications:
Please send your resume as a MS Word attachment to leanne.jackson@randstadusa.com with the subject line "Urbandale" or apply at www.randstadusa.com for consideration!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs