Early Morning Collections Representative
Why work for Enova?
We value putting the customer first, and on average, over 90% of our customers are satisfied with the service they received and would recommend our products to a friend. That's all due to our excellent Customer Service team, but we need your help to make our team even stronger!
With career development opportunities and employee recognition programs, we give you the resources necessary to own your career. The successful candidate will have a genuine enthusiasm for providing a great customer experience, will possess excellent decision making skills, and is someone who is driven to succeed in a fast paced, ever-changing environment.
Are you excited about this opportunity? Read on...
What you???ll do as a Collections Representative:
Take inbound calls, make outbound calls, or communicate via email to customers
Apply a professional attitude and image for all internal and external customers
Set up arrangements for repayment on past due accounts
Work customer collection issues
Update customer information on accounts
Communicate with other departments regarding special circumstances on customer accounts
Perform other functions as assigned by management
Working hours: 2:00 AM - 12:30 PM
You're right for this job if you have:
High school diploma or GED
A stable job history
One year of collections experience preferred but not required
Proven experience succeeding in a metrics-driven environment
The ability to speak to prior goals and performance metrics
Excellent professional verbal/written communication and interpersonal skills
Flexibility and ability to quickly adapt to change
Show an unyielding commitment to a team and department through an excellent attendance record
Ability to work independently
Computer savvy (word processing, data entry, internet, spreadsheets
Possess intermediate reading, writing, and arithmetic skills
Access to reliable transportation and availability to work evening hours and some weekends
Must be available to work between the hours of 2am - 12:30pm, some shifts do include weekend days.
Pay and Benefits:
This position pays a base salary of $14 per hour, $1.50 shift differential, plus the opportunity to earn competitive incentives
-Wear jeans to work every day? That's right, Enova offers a fun and casual work environment.
- At Enova, the opportunity for advancement is outstanding! We invest in our employees through training and development to help them reach their career goals and aspirations.
- You'll receive on-going training to help you learn your job.
- We provide constant feedback to help you develop your skills.
- Onsite Massages. Enter stressed. Leave refreshed.
- Tuition reimbursement. Double your smarts at half the cost.
- Spotlight program. When you do goodwork, you get points for free stuff!
Temp-to-Hire and Direct Hire opportunities available!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.