Call Center Representative
This is a great opportunity to work for a world class healthcare company that truly values its employees, customers and community. I am seeking a strong candidate for a Call Center Customer Service Representative opportunity in Renton, WA.
The person I am seeking will places outbound calls (regarding account status, complaints, etc.) and handles incoming calls (inquiries, complaints, etc.) and directs calls for further problem resolution, if necessary.
Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage.
Perform general patient account management duties, such as, obtain prior authorization for services, process items in the appropriate work queues to complete registration and enter service capture data.
Assist patients with billing questions.
Working hours: 9:00 AM - 5:30 PM
Type 25 WPM
Data Entry 4000 Keystrokes per hour
Duration: 2 months may extend longer
Shift: Monday through Friday 9am to 5:30pm
Pay: $22.00 per hour.
If you feel like you are a match for this position, please reply to Steve.McKenna@Randstadusa.com with your updated resume attached and the best time for a short, 20 minute conversation today. If you don??t feel this job is a good fit for you, but you know of someone else who may have these qualifications, please forward them this email and send me their name and contact number.
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