Call Center Representative

  • location: Chandler, AZ
  • type: Temp to Perm
  • salary: $15 per hour
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job description

Call Center Representative

Randstad is hiring professional individuals to join the reinstatement team for a major financial firm in Chandler!

Location: Chandler AZ 85286
Pay: $15/hr (pay raise once perm)
Start date: 6/25 - or ASAP
Duration: 6 months - temp to perm opportunity

Responsibilities:
HIGH VOLUME Inbound call center environment. (30 calls on average)
Handling calls from individuals whose vehicle was repossessed and are calling about next steps to get their vehicle back.
Employee provides the steps needed in order to get the car back. These steps can include providing payment instructions, read disclosures, quotes, what they need to do at the DMV, etc.
Individuals must have attention to detail as they will be reviewing files and will need to be aware of state laws and guidelines
After the individual has completed the items requested, they will call back in and the employee will assist with title being reinstated.

Working hours: 7:00 AM - 4:00 PM

Skills:
Seeking candidates with the following:
Collections experience preferred
Previous customer service and financial is plus but not required
Conflict resolution experience
Customer Experience
Fast learner
Hands on learner - Will be on the job training, observing, no formal training

Qualifications:
If interested or know anyone who may be, please send updated resume to vivian.dang@randstadusa.com subject "Chandler - reinstatement"

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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