Tech Support Clerk

  • location: Port Orange, FL
  • type: Temp to Perm
  • salary: $16 - $22 per hour
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job description

Tech Support Clerk

Responsible for providing technical assistance and support related to computer systems, phone systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines/implements solutions

Responsibilities:
Provides technical assistance and support related to computer systems, phone systems, hardware, or software
Responds to queries, runs diagnostic programs, isolates problems, and determines/implements solutions
Remotely troubleshoot problems with users
Plan for network modifications in a Cisco environment
Manage different aspects of buying, receiving, and shipping equipment on an as needed basis
Coordinate with different branches to perform various system maintenance tasks
Familiarity with phones, cellular devices, desktops, printers, Microsoft Office, PDF viewers, Web browsers
Maintain accurate records and receipts for equipment and software
Respond to help desk tickets

Working hours: 8:00 AM - 6:00 PM

Skills:
Maintain First Call Resolution at 75% and above

Qualifications:
High School Diploma or Equivalent
Associates Degree in IT, Computer/Information Science, or related discipline
CCNA or CCNE cert required
CompTIA A+ Cert required

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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    Tech Support Clerk

  • location: Port Orange, FL
  • job type: Temp to Perm
  • salary: $16 - $22 per hour
  • date posted: 6/7/2018