Call Center Representative Inbound

  • location: Solon, OH
  • type: Temp to Perm
  • salary: $11 per hour
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job description

Call Center Representative Inbound

Our client in Solon is looking to bring on over 20 customer service reps for the summer and beyond! The Reservation Sales Agent will be responsible for providing professional, knowledgeable, helpful, courteous, and responsive customer service. The agent must be able to handle a high call volume while maintaining an exceptional level of customer service. This position requires practical experience dealing with customers.

Pay: $11.00/hour
*$150 bonus upon completion of training, and another $150 bonus upon completion of assignment or conversion*

Shifts: 8 hour shifts fall between 6am-1am EST M-F and 6am - 12am EST S-S
*Your shift will be assigned during training, and will be the same each day moving forward. We do ask for the flexibility to work all shifts as we cannot guarantee a specific shift, however we will take your preference into consideration.*

Perks:
- Weekly Pay
- Health, Dental, Vision, Short Term Disability, and Life Insurance coverages available
- Opportunity for 2 separate bonuses of $150 each!
- Thorough training and quality support team
- Earn up to a $100 weekly bonus over the summer for good attendance and performance!

Responsibilities:
Job Description:
-Work in a positive, team-oriented and structured call center environment
-Assist customer with their booking needs
-input and access data in relevant systems
-Act as a resource for companywide information
-Use computer programs in Windows-based system to access appropriate information for individual customers, research customer inquiries, and follow up as required.
*This is a performance based temp to hire position.*

Working hours: 6:00 AM - 1:00 AM

Skills:
What You Bring to the Table:
-High School Diploma
-At least 18 years of age
-Prior experience in customer service/call center a plus but not required
-Strong communication skills
-Proficient in navigating computer systems

Qualifications:
We are currently searching for candidates for their classes beginning June 18th and June 25th. If you are interested in this position send us a copy of your resume to ian.bojalad@randstadusa or call (330) 922-3094 for immediate consideration!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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