Call Center Representative Inbound

  • location: Orlando, FL
  • type: Temporary
  • salary: $9.50 - $11.59 per hour
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job description

Call Center Representative Inbound

If you have customer service experience and would like to work Monday-Friday, receive great benefits (medical, dental, and 401k), employee perks like discounts on your cell phone and earn paid time off, then you want to work for Randstad. Randstad is in partnership with the orange and blue Fortune 100 courier delivery service that serves 220 countries and territories around the globe. If you want to be a Call Center Representative and join an inbound contact center team that focuses on service issues, tracking packages, scheduling pick-ups and invoice inquiries with a degree of accuracy and speed, then this job is for you.

Responsibilities:
--Assist customers with incoming phone call requests
--Track packages
--Schedule pick-ups
--Answer invoice/billing questions
--Resolve delivery discrepancies

Working hours: 10:45 AM - 7:30 PM

Skills:
-- Demonstrate excellent communication skills, both oral and written.
-- Aptitude to multi-task and adjust quickly to change
-- Intermediate computer skills

Qualifications:
--High school diploma or equivalent
--Must be authorized to work in the USA.
--Willingness to learn
--Reliable team player
--Clean criminal background check 10 years
--Clean drug screen 10 panel

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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