CUSTOMER SERVICE REP

  • location: Fontana, CA
  • type: Temporary
  • salary: $13 per hour
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job description

CUSTOMER SERVICE REP

Calling, emailing carriers to verify shipments are on time. Calling, emailing customers to schedule dock appointments. Update information into system. Prepare required activity reports accurately and efficiently for site management. Coordinate all inbound and outbound activity for assigned accounts. Investigate and communicate client complaints in accordance with established site and company protocol. The handling of customer orders in the manner, which adheres to company procedures is an important responsibility. Other responsibilities include phone duties, greeting visitors, scheduling and other clerical duties.

Responsibilities:
Candidate MUST HAVE ROUTING EXPERIENCE, and good work history.

Working hours: 7:00 AM - 2:30 PM

Skills:
Excellent communication, problem solving, and time management skills are required

Qualifications:
Provides direct Client service, including verifying shipments, scheduling dock appointments, and problem solving for clients.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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