Application Response Specialist

  • location: Chicago, IL
  • type: Temp to Perm
  • salary: $14 per hour
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job description

Application Response Specialist

Our client is a loan and lender specialist, providing lending options to customers who often aren't given the chance to have their lending needs met because traditional lenders dismiss them as "high risk." They are looking for a few Application Response Specialists (ARS) to join their team for this month's training class starting on Monday, June 25.

This is a temp to hire position. If kept on permanently there are opportunities for advancement. Base hourly pay is $14.00/hour with commission earned and paid on top of that. Training hours are Monday-Friday 8am-4:30pm (2 weeks; attendance is mandatory, no exceptions). Working hours are Monday-Friday 8am-4:30pm or 10am-6:30pm, and everyone is scheduled to work every other Saturday 9am-1pm; if this causes you to work more than 40 hours per week you will be paid at the overtime rate of $21/hour. Shifts will be determined after training.

Responsibilities:
The ARS's are the first responders who receive applications from individuals who have applied online for a loan. They reach out to the applicant, form an introduction, and give a thorough but brief vetting of whether or not the prospective borrower meets the basic eligibility criteria. If they meet the criteria they are put in contact with a Loan Officer who will guide them through the rest of the lending process.

Working hours: 8:00 AM - 6:30 PM

Skills:
-Good verbal and written communication skills
-Timeliness (strict attendance policy)
-Professional
-Able to build and maintain client relations

Qualifications:
-Associates or Bachelors degree preferred
-Loan experience a plus but not required (previous Enova employees encouraged to apply)
-2+ years experience in a customer service call center setting
-2+ years experience in sales (excludes retail unless in management)

If you're interested and meet the qualifications apply now! The next training class is scheduled for Monday, June 25, and candidates are being interviewed now! Only qualified applicants will be contacted.

Recruiter: Michaela at michaela.salyer@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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