Spanish and English - Bilingual Customer Agent

  • location: Fort Lauderdale, FL
  • type: Temp to Perm
  • salary: $13 - $13.78 per hour
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job description

Spanish and English - Bilingual Customer Agent

Spanish and English Bilingual Call Center Specialist

Have you ever wondered what it's like working for an elite company that is service quality driven? An organization that is interested in your professional development and success? Well here's your opportunity to find out! Randstad USA is currently looking for exceptional professionals who have experience delivering excellent customer satisfaction.
The Bilingual Service Specialist position would require fluent communication in Spanish and English, as this individual will being receiving inbound calls from Spanish and English speakers. The ideal candidate will be compassionate, patient, polite, and professional and can easily adapt to change.

Pay Rate: $13.00-$14.00/Hr
Working Hours: Must have open availability and able to work weekends
Location: Pompano Beach, FL

Duties/Responsibilities:
Assist customers in trouble shooting service issues with the vehicle applications
Take Inbound Automotive Emergency calls
Dispatch appropriate emergency units to accident scene

Working hours: 12:00 AM - 12:00 PM

Skills:
To QUALIFY for this position:
-Must be fluent with written and oral communication in both Spanish and English
-Minimum of 3 years of Call Center/High Call Volume experience
-Superior problem resolution and follow up skills
-Ability to work in a fast paced metrics driven setting
-Proficiency in Excel, Word, Microsoft Outlook Email
-Excellent organizational skills and attention to detail required
-Must be able to work a flexible Schedule including weekends
-Must be able to work in a fast-paced environment with daily work processing deadlines


Education:
- Associates Degree preferred

If you meet the above requirements and are interested in the position please email Barbara Miller at barbara.miller@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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