Pharmacy/Medicare Part D Customer Service Role
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Randstad is seeking qualified individuals for the role of Customer Service Representatives to process Appeals during the Annual Open Enrollment period for a large Insurance company.
-Ability to communicate with Pharmacists, beneficiaries, doctors, and customers with regard to Medicare Part D appeal requests
-Ability to handle large volume of calls that are inbound and making outbound calls to process appeals
-Customer service and call center experience a must
-Exhibits world class customer service to internal and external customers
Working hours: 11:30 AM - 8:00 PM
- 1+ years of customer service experience in any industry preferred, preferably in a call center or production environment
- Excellent communication skills
- Demonstrate strong data entry and typing skills with proficiency in the use of a PC including ability to use a mouse and keyboard interchangeably
- Ability to work overtime as needed during peak periods throughout the year (including nights and weekends)
-Certified Pharmacy Tech (a plus) or Medicare Part D Experience
If you are interested in this long-term temporary position and meet the requirements and qualifications of these positions, please visit www.randstadusa.com then click on: Job seekers > Create account.
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