Pharmacy/Medicare Part D Customer Service Role

  • location: Nashville, TN
  • type: Temporary
  • salary: $14 - $14.60 per hour
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job description

Pharmacy/Medicare Part D Customer Service Role

Thank you for viewing our posting! **Online applicants: Please be sure you have registered at www.randstadusa.com, and that you apply to this posting. **

Randstad is seeking qualified individuals for the role of Customer Service Representatives to process Appeals during the Annual Open Enrollment period for a large Insurance company.

Responsibilities:
-Ability to communicate with Pharmacists, beneficiaries, doctors, and customers with regard to Medicare Part D appeal requests
-Ability to handle large volume of calls that are inbound and making outbound calls to process appeals
-Customer service and call center experience a must
-Exhibits world class customer service to internal and external customers

Working hours: 11:30 AM - 8:00 PM

Skills:
- 1+ years of customer service experience in any industry preferred, preferably in a call center or production environment
- Excellent communication skills
- Demonstrate strong data entry and typing skills with proficiency in the use of a PC including ability to use a mouse and keyboard interchangeably
- Ability to work overtime as needed during peak periods throughout the year (including nights and weekends)
-Certified Pharmacy Tech (a plus) or Medicare Part D Experience

Qualifications:
If you are interested in this long-term temporary position and meet the requirements and qualifications of these positions, please visit www.randstadusa.com then click on: Job seekers > Create account.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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