Customer Service Specialist

  • location: Peoria, IL
  • type: Temp to Perm
  • salary: $10.25 - $10.50 per hour
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job description

Customer Service Specialist

Are you a customer service specialist looking for a bigger challenge with better pay? Can you use discretion when speaking with someone about medical information? One of our customers is growing and multiple Customer Service positions have just become available. If you're great at helping people over the phone we'd like to talk to you.
What you'll be doing:
As customers call into our center you will discuss billing questions and concerns with those specific patients. Higher level calls requiring follow up with insurance or medical facilities will be assigned to the proper team. Following a discussion of the bill you will work with the patient in order to find payment arrangement that best suited their needs.
Working hours: 9:00 AM - 6:00 PM
--2+ more years of customer service experience
--Baseline understanding of MS Office products
--Typing score of at least 25 words per minute
--High School Diploma or GED
We hope you're excited about this opportunity. To take the next step, please apply today! Our recruiting team will be in touch with qualified candidates within the next 3-5 business days. In the meantime, if you have questions or would like more information, please email or call 425-204-5120
Thank you for your interest in Randstad!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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