Call Center Representative Inbound

  • location: West Des Moines, IA
  • type: Temp to Perm
  • salary: $13 - $13.50 per hour
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job description

Call Center Representative Inbound

We're seeking candidates for a customer service based role to work with our clients in the West Des Moines area! This position is a great opportunity to get your foot in the door with a large, successful company that offers room for growth and training. This position is 50% customer service related and 50% data-entry related. If you like the idea of helping others and gaining professional office experience, this could be a great next career move for you!
Responsibilities:
- Receive inbound calls and serve as a solution provider
- Troubleshoot problems with equipment
- Accurately log information
- Maintain a high level of call quality and productivity
Working hours: 10:00 AM - 7:00 PM
Skills:
- Proficient with computers
- Ability to multitask
- Process over the phone payments
Qualifications:
- 1+ years of call center/collections/customer service experience
- Professional track record of showing longevity
- Professional attitude
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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