Pay Rate: $19-22
Location: Chandler, AZ
Schedule: Monday - Friday 7am - 3:30pm
Duration: 6 Month Temp To Hire
Research of customer accounts, this team researches errors that occur when the company has made a mistake affecting 1000 customer accounts or more.
Most times the customer may not ever be aware that an error has occurred.
The position is project driven and deadline oriented and will require 100% quality, as NO ERRORS can be made within this process because the company has already made some type of error.
Projects can range from 1 day to possible 6 month or longer, the average project has a 1 week deadline.
Training on new projects can be added to the team members calendar and the team member would then be expected to shift gears and adapt to an entirely new process at a moments notice, must be able to learn new processes quickly and implement the analysis/ account review without making any errors.
This team handles EVER LINE OF BUSINESS other than mortgage (Auto, Credit Card, Education, Personal Lines & Loans, etc)
-NO CUSTOMER CONTACT EVER -
Computer proficient, Excel and Access databases used daily
Working hours: 7:00 AM - 3:00 PM
Quality Assurance - 100% Perfection required in this role, Will be measured on quality
Adapt to change
Ability to learn new processes quickly
High Production Experience - Has worked in a deadline driven/production environment
Work is constantly changing - will be learning something new almost daily
If you are interested in this position please send the most recent copy of your resume to email@example.com!
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