Healthcare Customer Service Representative

  • location: Austin, TX
  • type: Temporary
  • salary: $13.45 per hour
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job description

Healthcare Customer Service Representative

We currently have an opportunity for a large healthcare services provider located in the Austin TX area. This is a rapidly growing industry and they urgently need qualified Healthcare Customer Service Representative Candidates to help the business continue to grow! Please take a look at the qualifications below and if interested please contact me immediately with you resume at Hailey.chelton@randstadusa.com.
Pay $13.45
Schedule may vary based on needs of business (hours of Operation M-F 7am- 7pm CST)
Responsibilities:
Receives requests via telephone regarding Insurance application status.
?? Performs research to respond to inquiries and interprets notifications to determine most effective response.
?? Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity.
?? Performs verbal authorization of allowable content and communicates to processing.
?? Performance determined on many factors including phone metrics and quality assurance scores.
Working hours: 7:00 AM - 7:00 PM
Skills:
- Experience in customer service, call center environment required
- Ability to handle high end customers in a professional manner
- Time Management
- 2+ years' call center
Qualifications:
?? High School Diploma or equivalent required
?? Associates Degree preferred
Call center experience
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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