Call Center Representative
Randstad is currently seeking a Customer Service Representative for a Temporary to Hire position with a National organization located in Denver. This role will be the key point of contact for assigned customers with a primary focus on supporting customer satisfaction. The representative will maintain a strong relationship with key contacts at the customer location as well as with the sales representatives responsible for those
accounts.- Project management and data entry are essential day to day activities.
Responsibilities to Include:
- Receipt and process routine customer orders, inquiries, and/or complaints covering items or products ordered.??
- Maintain an ongoing relationship with selected customers and sales staff.??
- Use knowledge of products and product availability to provide a communications link to the customer.??
- Apply basic skills and procedures for the position within assigned functional area.??
- Perform data entry functions for order entry and other tasks.
- Track inventory levels and establish economic order quantities (EOQ).
- Prepare estimates for pricing.
- Complete monthly tracking reports as needed.
- Actively participate on appropriate project teams for operational and system improvement.
Working hours: 8:00 AM - 5:00 PM
Qualifications to include:
- 4-year Bachelor degree
- Relevant work history will be strongly considered in absence of degree
- Manufacturing environment experience preferred
- Self-starter with a customer service orientation
- Excellent written and verbal communication skills
- Ability to effectively multi-task, be self-managed, and manage time effectively
If you are looking for a new home, a true "temp to retire" company, then look no further and APPLY now!!!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.