Technical Support Representative

  • location: West Des Moines, IA
  • type: Temp to Perm
  • salary: $13 - $14 per hour
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job description

Technical Support Representative

If you're a reliable, customer service oriented person with previous experience working in a call center, we have a great position for you! We're hiring for some inbound call center representative roles to work for our client in the WDM area! These positions offer an extensive amount of growth opportunity within a successful, growing company. You will be responsible for assisting customers with a variety of technical and billing issues, and will work in a supportive, collaborative environment!
Responsibilities:
Individuals in this position will be responsible for the following tasks:
- Answering inbound calls
- Trouble shooting for customer issues
- Processing over the phone payments
- Problem solving on a regular basis
Working hours: 10:00 AM - 9:00 PM
Skills:
We're seeking candidates who have the following experience:
- NEED at least one year of longevity in last position
- NEED previous experience working in a call center or regularly on the phones
- PREFERRED bilingual (we pay a higher rate for Spanish speaking candidates!)
Qualifications:
We're hiring for positions to start in the next two weeks, so contact us about this role today! We are seeking candidates that can work a 10pm to close shift.
If you're interested in this position email us an updated copy of your resume for immediate consideration! samantha.basar@randstadusa.com
Or give our office a call with any questions: 515-318-6892
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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