Claims Adjuster - Commercial General Liability
Randstad in partnership with an industry leading Property & Casualty Insurance company is actively seeking multiple Commercial General Liability Adjusters-to join their Claims team on a temporary basis, located at their main office in Worcester, MA. The insurance company has over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) The Hanover Insurance offers' a collaborative environment that fosters development and growth.
State adjuster license(s) preferred, but not a must.
Handle complex commercial liability claims.
Works within significant limits and authority on assignments of higher technical complexity and coordination.
Uses discretion and independent judgment in claim handling
Identifies possibly suspicious claims. Possesses demonstrated technical knowledge and skills, including product and industry. Claims handled will be of greater complexity and will require a higher level of
investigation, analysis, evaluation and negotiation including interpretation of commercial coverages.
Claims handled will involve moderate complexity, severity and exposures
Authority levels are higher in recognition of the higher proficiency associated with this level.
May be responsible for all aspects of each claim, including informal hearings, arbitrations and small claims litigation and maintaining a high level of productivity, confidentiality and customer service.
They may be used as a technical resource by adjusters. May represent the company at mediation, arbitration and trials
May provide training and mentoring to adjusters
Assignments are broad in nature, usually requiring originality and ingenuity
Review and analyze contracts, leases, and identify risk transfer opportunities
Demonstrate ability to write positional coverage letters.
Working hours: 8:00 AM - 4:30 PM
--Strong organizational and time management skills
--Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships.
--Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication. Understanding of applicable statutes, regulations and case law
--Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.
--Easily adapts to new or different changing situations, requirements or priorities.? Cultivates an environment of teamwork and collaboration
--Operates with latitude for un-reviewed action or decision.
Typically has 2 to 5 years in Commercial General Liability experience
Bachelors Degree or equivalent experience, industry designation preferred.
Dedicated to meeting the expectations and requirements of internal and external customers
Makes decisions in an informed, confident and timely manner
Maintains constructive working relationships despite differing perspectives
Considers the perspectives of others and gives them credibility
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.