Call Center Representative Inbound

  • location: Hampton, VA
  • type: Temp to Perm
  • salary: $12.50 per hour
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job description

Call Center Representative Inbound

Our client in Hampton, VA is looking for Bilingual (Spanish) Call Center Representatives for Temp-to-Hire opportunities.- Qualified applicants please apply at www.randstadusa.com.
Duties Include:
-Take incoming customer calls regarding change request
- Enter enrollment and materials data
- Maintain knowledge of policies and procedures
- Conduct Research on any customer issues
- Maintain customer confidentiality
Responsibilities:
-Take incoming customer calls regarding change request
- Enter enrollment and materials data
- Maintain knowledge of policies and procedures
- Conduct Research on any customer issues
- Maintain customer confidentiality
Working hours: 8:00 AM - 5:00 PM
Skills:
Experience Required:
- 2+ years of Call Center or Customer Service (Retail) experience extremely preferred
- Must be Fluent in Spanish
- Must have Excellent Written and Verbal Communication skills
- Must be proficient in Typing and MS Word
Qualifications:
- 2+ years of Call Center or Customer Service (Retail) experience extremely preferred
- Must be Fluent in Spanish
- Completion of a High School Diploma or GED
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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