Customer Service

  • location: White Plains, NY
  • type: Temp to Perm
  • salary: $15 - $16 per hour
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job description

Customer Service

Are you passionate about fashion and helping customers select the right product for their needs? Do you have a natural ability to solve problems quickly and efficiently to make sure customers receive the best possible service? We want to hear from you!
We are hiring for a Customer Service Representative to provide service and product selection support to customers around the globe! This is a temporary position to assist during a peak season, expected to last 4 months and offers an hourly pay rate of $15.00-$16.00/hour, plus health benefits and a fun working environment!
In this exciting position you will:
-Communicate with customers by telephone, email and web
-Offer advice to customers who need guidance buying product
-Order placement and customer service for all B2C customers
-Provide customers with stock availability and order status updates
-Receive and check orders daily into order system
-Process order changes and issue credits
-Investigate and solve customers questions and problems
Working hours: 8:30 AM - 5:00 PM
-Passion for providing top notch service
-Ability to effectively communicate with a variety of customers
-Excellent technical skills and ability to navigate multiple systems and websites
-Minimum of 2 years experience working within Digital Customer Service
-Excellent communication skills when dealing with customers
-Problem solving skills with experience handling customer complaints
-Computer knowledge includes Microsoft Office and CRM systems
-Hardworking, motivated and eager to learn
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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