Call Center Representative Inbound

  • location: Tempe, AZ
  • type: Temp to Perm
  • salary: $15.50 per hour
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job description

Call Center Representative Inbound

This is an exciting temp to hire opportunity with a new company in the Phoenix area. Once licensed, handle primarily inbound calls with the overarching goal on enrolling customers into a health plan. Outbound calls will also need to be made to follow up and close the sale and also call on marketing campaigns to convert leads into sales opportunities.
Responsibilities:
-Sell health insurance products to individual consumers in a call center environment:
-Support both inbound and outbound calls to consumer prospects through market driven and client campaigns.
-Ensure all customers are warmly greeted, their needs are assessed quickly and they are referred to the appropriate setting, person, information or tools to address their needs.
-Analyze prospect needs and match to product solutions.
-Present and explain recommended product solutions, including benefits, features, company services, operation processes; present alternatives, etc.
-Conduct plan comparison and analysis for existing members seeking new solutions
Working hours: 8:00 AM - 5:00 PM
Skills:
Excellent verbal and written communication skills, including well developed interpersonal skills.
Demonstrated time management skills and the ability to manage multiple priorities.
Qualifications:
High School Diploma/GED is required.
1 year of Call Center experience is required.
Healthcare experience is highly preferred.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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