CUSTOMER SERVICE REP

  • location: El Paso, TX
  • type: Temporary
  • salary: $14.50 per hour
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job description

CUSTOMER SERVICE REP

Randstad is seeking experienced call center representatives for a major financial institution in El Paso!
Pay: $14.50
Location: 1945 Northwestern Dr, El Paso, TX 79912
Training: classroom and/or side by side
Candidates should be prepared to complete two weeks of training uninterrupted- time off requests should be held until after training is complete.
Hours: Monday -Friday 9:00AM-5:30PM (30-minute lunch)
Duration: 6 Months (possible extension/can apply internally as positions open up)
Responsibilities:
Department: Account Solutions Team
Manager Notes:
More of a processor role; processing applications for new accounts through the system
Will review applications for missing information and push them through
Utilizing dual monitors
High accuracy with input and reviewing information
Any missing items will require client contact; working with bankers, and branches to obtain missing information
CSR - de-escalation techniques; frustrated customers due to applications being held up
Will handle many types of applications, so not repetitive in that sense
Structured environment, client service environment
Working hours: 8:00 AM - 5:00 PM
Skills:
Financial/Call-center experience is a must
Attention to detail
Qualifications:
Please send resumes to kyle.hemphill@randstadusa.com
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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