Call Center Representative Inbound

  • location: Tempe, AZ
  • type: Temp to Perm
  • salary: $15.50 - $16 per hour
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job description

Call Center Representative Inbound

Randstad is hiring for a major Healthcare Client in the Tempe, AZ area!
Call Center or Customer Service preferred but all professional candidates are welcome to apply!

Customer Service Representative
Location: Tempe, AZ 85282
Pay Rate: $15.50-16.00
Hours: Will work an 8.5 hour shift between the hours of 8 am and 9 pm
Scheduled: Working 5 days a week between Sunday - Saturday (One day off during the week/working one day Sat or Sun)
Department: Call Center


Temp to Hire opportunity!!
Paid training provided!

Responsibilities:
- Support both inbound (90%) and outbound calls for customer calling in regarding open enrollment for healthcare services
- Sell health insurance products to individuals Under 65 and/or Over 65 consumers in a call center environment
- Analyze customer needs and match to appropriate insurance product solutions
- Adhere to call scripts and sales processes including documentation in contact management system. Ensure all compliance regulations are met
- Present and explain recommended product solutions, including benefits, features, company services, operation processes; present alternatives as appropriate

Working hours: 8:00 AM - 9:00 PM

Skills:
- Minimum of High School diploma
- Bilingual candidates highly encouraged to apply! Will be submitted at higher pay rate.

Qualifications:
**** Please email your resume to Gabi.walker@randstadusa.com for immediate consideration****

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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