Help Desk Representative

  • location: Minneapolis, MN
  • type: Temporary
  • salary: $15 - $16 per hour
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job description

Help Desk Representative

Randstad has multiple temporary openings for a Fortune 500 leading retailer in Brooklyn Park, MN. This customer service driven position supports in store employees, with technical challenges. These challenges may include not being able to login to an online account, trouble with devices, or something in the system not working correctly. To ensure success on all sides, our client offers excellent training for candidates. This position is expected to be 4 months long and start early July, so this process will move quickly!
Location: Brooklyn Park, MN
Pay: $15/hr
Hours: Multiple Shifts Available
Length of Assignment: 4 Months with potential to be extended.
***If you are interested (or know someone who might be) please send your resume directly to Morgan McNair at morgan.mcnair@randstadusa.com or call 612-332-2370***
Responsibilities:
--Assisting off site team members with technical problems they run into
--Using tools and resources provided to troubleshoot and problem solve
--Communicating accurately and efficiently to resolve issue at hand
Working hours: 2:00 PM - 10:30 PM
Skills:
--Must have strong technical aptitude (candidates will be assessed on this)
--Excellent written and verbal communication skills
Qualifications:
--High School Diploma or G.E.D. equivalent
--Minimum one year customer service experience
--Minimum two years work experience
***If you are interested (or know someone who might be) please send your resume directly to morgan.mcnair@randstadusa.com or call 612-332-2370***
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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