Customer Service

  • location: Bothell, WA
  • type: Temp to Perm
  • salary: $20 per hour
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job description

Customer Service

Randstad is hiring a Customer Service Specialist to work with our client, a major global Medical Device company in Bothell.
The position is responsible for generating customer quotations and supporting a large number of sales personnel utilizing our Siebel CRM tool.
This is a fast-paced role requiring excellent communication, attention to detail and time-management skills.
Work with Account Managers and Specialists in assigned territory to generate accurate and timely customer quotations
Collaborate with multiple departments to ensure customer expectations are fulfilled while complying with company policies
Comprehensive knowledge of the catalog and configurations
Achieve productivity requirements
Approve quotes on behalf of sales management with attention to pricing structure, promotion rights-of-use, and other data elements
Working hours: 8:00 AM - 5:00 PM
  • Two to three years of experience in a customer service and a background with award winning customer relations skills
  • High level of product knowledge across assigned business lines with ability to explain product offerings appropriate to budget requirements.
  • Demonstrated ability to consistently achieve productivity targets
  • Excellent communication, time management and organizational skills in a high-paced work environment
  • Strong attention to detail and accuracy
  • Critical thinking
  • Advanced knowledge of the Windows Environment.
  • Ability to self-motivate and follow a task to completion.
  • Excellent attendance/dependability
  • SAP experience a plus

If you think this is a great opportunity for you, please email a current resume to
Thanks for your interest in working with Randstad!!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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