Our client, a leader in the healthcare industry, currently has an opening for a Customer Care Representative in Fond du Lac!
Candidates will be responsible for the following:
Respond to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims
Analyze problems and provide information/solutions
Develop and maintain positive customer relations
Seeks, understands and responds to the needs and expectations of internal and external customers
Work in a high volume call center setting
Working hours: 7:00 AM - 8:00 PM
1+ years of customer service experience
Bilingual a plus, but not required
Ability to multi-task
Must have excellent written and verbal communication skills
Healthcare industry a plus, but not required
Please apply at www.randstadusa.com for consideration!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.