The Counter Sales Representative is an essential member of the team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member provides world class customer service and professionally services to meet the customer's travel needs.
SHIFT: Day Shift
SCHEDULE: Monda- Friday, various Saturdays
-Effectively communicate and offer ancillary products and services to enhance customer??s travel experience.
-Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer??s responsibility of damage, fuel options and vehicle upsells.
-Achieve personal sales goals while supporting the goals of the team.
-Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer??s rental experience.
-Provide world class customer service by managing the rentals and returns process, in compliance with Hertz??s policies and procedures
-Qualify and process customer rentals with accuracy and attention to detail.
-Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
-Resolve customer issues and concerns professionally using effective customer service techniques.
-Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Working hours: 8:00 AM - 5:00 PM
-Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
-Have the competitive drive and confidence to succeed in a commission-based environment.
-Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
-Demonstrate sales, professionalism and interpersonal skills.
-Show a high level of ownership, accountability and initiative.
-Show proven experience of working well within a team.
-Work flexible shifts including weekends and holidays; and work overtime as required.
-Work outdoors during all weather conditions.
-Stand for long periods of tim
-High School Diploma or equivalent
-A minimum of one year of sales or customer experience in a high volume or service oriented environment
-Valid Driver's License
If you meet some or most of these requirements please apply online or send a resume to firstname.lastname@example.org
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.