Customer Service Intermediate level

  • location: Napa, CA
  • type: Temporary
  • salary: $17 per hour
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job description

Customer Service Intermediate level

Randstad is seeking customer service professionals for a major financial company in Santa Rosa!
Pay: $17/hr
Location: 200 4th st Santa Rosa, CA 95401
Start: ASAP
Duration: 2-3 months; possible extension or perm opportunity for the right candidate
Responsibilities:
Greeting customers
Handling customer/client/contra calls
Opening new accounts
Updating existing accounts
Customer correspondence
Handling account transfers and wires
Converting foreign currency
Processing received/issued checks and stock certificates.
Research and resolve client operational issues
Working hours: 8:00 AM - 5:00 PM
Skills:
--Banking experience preferred
--Professional demeanor with great customer service skills
--Strong attention to details with a high degree of accuracy
--Must be articulate, have a pleasant telephone manner and excellent verbal and written skills
--Flexibility is a key aspect of this role and must be equally comfortable with direct client interaction as well as having the ability to network
--General PC skills required including experience with Word, Excel and Outlook
Qualifications:
Please send resumes to kyle.hemphill@randstadusa.com
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
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