Sr. Information Systems Engineer

  • location: Iselin, NJ
  • type: Temp to Perm
  • salary: $50 - $70 per hour
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job description

Sr. Information Systems Engineer

Job Title:Sr. Information Systems Engineer
Job location: Metropark, Iselin, NJ
Job Type: Contract to hire
Contract Duration: 6 months
Client: Medidata Solutions (www.mdsol.com)
Responsibilities:
Your Mission:
The Senior Information System Engineer will support internal use of enterprise software
applications that allow the company and back office technical team to better operate its
business. This support includes day to day activities, upgrades and system changes for a global
mobile workforce.
??? Application software support
??? Modify, install, implement, test, and troubleshoot
??? Explore SDLC productivity tools
??? Stay current in technologies and systems being used by the company
??? Demonstrate effective customer service skills; ability to learn and operate a variety of software
programs
??? Provide technical advice and instruction to non-technical staff
??? Work with the end users to define and investigate system issues
??? Perform write-up of the issue with resolutions and track system issues within an issues
system
??? Work directly with vendor contacts to resolve technical problems affecting the delivery of
services and/or up-time related to software/application solutions
??? Support effective streamlining processes to improve end user productivity
??? Apply both technical skills and business training to solve issues
??? Develop and test scripts to automate routine tasks
??? Work with Enterprise Services (Desktop Support, Networking and Systems) staff to determine
and resolve complex/high level problems
??? Maintain and participate in Off-Hours rotational support schedule as needed
Working hours: 9:00 AM - 6:00 PM
Skills:
Your Competencies:
- Track record of exceptional customer service delivery
- Exceptionally self-motivated and directed with ability to set and manage priorities judiciously
- Proven track record identifying and championing appropriate new technologies
- Independent analysis, excellent communication, and problem-solving skills
- Able to perform effectively in a fast paced, multi-tasking environment while maintaining a high
level of service
Qualifications:
Your Education & Experience:
??? Bachelor???s degree in Computer Science, or related experience
??? Preferred experience in any of the following: Salesforce, FFDC, Apttus, Smartsheet, Workday
??? 5-7 years of information technology (systems application) experience
??? 3-5 years software support help desk and users diagnosing issues and providing resolutions
??? 3-5 years building job aids, end user training / documentation, providing training webinars and
videos
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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