Licensed Texas Life Health Insurance Agent

  • location: Austin, TX
  • type: Temporary
  • salary: $16 per hour
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job description

Licensed Texas Life Health Insurance Agent

Randstad Non-Clinical Healthcare is seeking outstanding Licensed Health Insurance Call Center Agents! For this contract opportunity, our ideal candidates will possess the ability to handle a high volume of inbound calls, fulfilling the caller's needs, and finding the appropriate sales opportunity to ensure retention. You will need to be an active listener, articulate, and able to communicate plan information clearly and precisely.
Candidate MUST have a Texas Life Health Insurance License.
Title: Licensed Texas Health Insurance Call Center Agent
Pay Rate: $16/hr
Working Schedule: Monday to Saturday 7am to 7pm (8 hour shift between those times) ; Training M-F 8am to 5pm (2 weeks)
Opportunity: July 9th - December
Location: Austin, TX 78728 (near Round Rock)
Reason for Opening: Open Enrollment
--Thorough understanding of plans, their benefits and features
--Educating callers in a conversational manner utilizing probing questions
--Handle inbound calls in a courteous and efficient manner while utilizing listening and comprehension skills and proper grammar
--Provide optimal caller experience by effectively utilizing all resources to ensure single call resolution
--Maintain our high standard of professionalism and conduct
--Acquire caller and enrollment related information and input all information into multiple tools while multi-tasking with accuracy
Working hours: 7:00 AM - 7:00 PM
--Type 35 wpm without errors
--Basic computer skills
--Excellent written and verbal communication skills
--Professional grammar and ability to read and write English
--Excellent listening and verbal skills with an attention for detail
--Multi-tasking (typing while navigating different interfaces and talking)
--Availability to work flexible shifts including holidays, weekends and evenings
--High school diploma or equivalent
-- Must have a Texas Life, Accident/Health License (LH)
--1+ years?? experience in a call center environment
--Some sales experience
--Knowledge of medical terminology
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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