Life Underwriting Case Administrator

  • location: Columbus, OH
  • type: Temporary
  • salary: $16 - $17 per hour
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job description

Life Underwriting Case Administrator

Randstad Corporate Services in partnership with a Fortune 100 company headquartered in Columbus is actively seeking a Life Underwriting Case Administrator to join a life insurance underwriting and operations team at their location in Grandview Heights, Ohio.
This position is well suited to a highly organized individual who enjoys finding missing details, prioritizing to-do items and creating efficient processes.
The pay is$16.00 to $17.00 per hour.
The work schedule is Monday to Friday from 8:30 am to 5:00 pm.
This assignment has the strong opportunity for you to be hired permanently based on work performance and business needs.
The Life Insurance Case Administrator under moderate supervision, facilitates the life insurance application and new business process prior to underwriting decisions being made. The case administrator manages an average of 80 to 160 life insurance applications monthly.
1. Verifies all documents and information is complete and in good order. Understands, identifies and communicates good order requirements needed to complete the application.
2. Resolves issues with new business processing, licensing, commissions and vendors. Provides guidance to business partners on application/new business processes, medical requirements, replacements and illustration procedures.
3. Reviews documents and updates file as received.
4. Follows up with business partners to ensure additional requirements are not needed or to resolve concerns that may arise.
5. Follows up with financial advisors, investment firms and brokers to communicate outstanding items on life polices and provides any assistance needed to obtain all of the requirements.
6. Updates records and sends documentation for all policies placed in incomplete status.
7. Processes payment and check requests.
8. Researches and resolves payment discrepancies that does not match accounting records.
9. Builds and maintains relationships with financial advisors, investment firms, brokers and sales partners to provide assistance/answers questions in a timely manner.
Qualified candidates will have two to three years of business processing or related work experience. An Associates or Bachelor degree is helpful, but not required. Past experience revising processes to best utilize technology such as Excel, CRM and online portals is highly desired. Knowledge of general business practices. Has basic product knowledge. Ability to make decisions with moderate oversight. Solid verbal and written communication skills to interact with internal and external customers. Ability to research issues and determine optimal resolution. Decision making skills for problem identification and correction. Ability to prioritize work. An engaging, passionate and driven personality.
Make sure your resume is up to date and apply! Thank you and we look forward to connecting with you! Please send your Word formatted resume to me, Dan Alipio, at
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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