Randstad Corporate Services in partnership with MilliporeSigma is actively seeking Sales Support Specialist to join the Maintenance Contract Sales team at their location in Burlington, MA. Randstad Corporate Services is known for our desire and ability to match people with companies and positions that will develop their potential. Our relationship with MilliporeSigma is no exception. MilliporeSigma is a leader in the life science community, providing products and services to the growing biopharmaceutical industry. By harnessing passion and innovation we are able to help researchers and drug producers around the world.
Why Work With Us?
Benefits: Health, dental, vision, short term disability, 401 k after 90 days of service
Schedule: Monday ?? Friday full time
Opportunities: Randstad provides temporary, temporary-to-hire and permanent positions each week to over 100,000 people through its network of more than 900 branches and on-site locations.
About the Job:
Candidate will be an interactive technical service team that acts as the front line of communication between customers and senior technical service Specialists. This team is focused on providing best-in-class customer support via telephone, email and internet. The candidate is responsible for fielding basic technical inquiries on EMD Millipore's BioScience, Process Solutions and Lab Solutions products and navigating more advanced technical inquiries to the appropriate Specialists within the organization. Our customer base includes Pharmaceutical and Biotech companies, Universities, Hospitals and Government Agencies. Professional communication and schedule flexibility are imperative. The opportunity for growth exists for employees who have the potential and demonstrate the ability to learn at the next level of responsibility.
As an ideal candidate you will have...
-Knowledge of the Life Sciences advantageous
-Call Center experience preferred
-Act as a role model of EMD Millipore??s values and best-in-class business practices
-Able to meet the challenges of a fast-paced, high-energy environment, while maintaining a strong level of professionalism and critical attention to quality
-Knowledge of Oracle and SAP systems, Salesforce.com and PC applications a plus
For consideration you must have...
-Bachelor degree or higher education is required
-Demonstrate excellent interpersonal communication and written skills, pro-active problem solving skills, and the ability to multitask effectively
-Excellent listening and telephone communication skills and computer literacy required
-Highly motivated and organized, with attention to prioritizing incoming tasks
Make sure your resume is up to date and apply! Thank you and we look forward to connecting with you!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.