Sales Representative Intermediate Level
Responsible for generating new membership into Medicare Advantage Plans on the merits and benefits of the Plans. Responsible for developing leads through inbound calls and/or enrolling customers directly over the phone. Assign callers to local sales seminars that prefer a community event to enroll or an in-home visit with a field sales representative.
This role will adhere to the Federal and State regulations governing the representation and sale of Medicare Advantage Plans.
Handle inbound calls with the goal of telephonic enrollment once customer confirms eligibility and willingness to do so, after presenting all benefits and services of the appropriate plan.
Handle inbound calls that do not wish to enroll by phone with the goal of setting an in-home meeting with a local employed agent at a specified date and time.
Conduct multiple outbound calls to unsold leads in order to convert them to sales
Enter and track all leads in the contact management system and follow up on those leads in a timely manner, providing accurate dispositions of leads with follow-up information.
Working hours: 8:00 AM - 5:00 PM
Excellent customer focused phone skills to create rapport, express complex medical services and adhere to strict call scripting, policy and procedures.
Excellent oral and presentation communication skills
Outstanding listening skills and the ability to probe, then link features of the plan to customer needs.
Ability to analyze and solve problems created and presented by the business environment, regulations, internal processes, and system limitations
AZ Health Insurance License is required.
Minimum of 2-5 years of sales experience required.
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