This Fortune 500 multinational technology company currently focuses on the areas of healthcare, electronics and lighting. It was once one of the largest electronic conglomerates in the world and currently employs around 105,000 people across 60 countries. They are currently seeking an experienced Customer Service Representative to work in their Bothell, WA office.
The Customer Service Representative's excellent attention to detail and customer service skills will help to drive customer satisfaction and facilitate the significant growth in Ultrasound Clinical Education as a business.
Process customer registrations for classes submitted via. On-line submissions, telephone and email as defined in OneNote.
Work order processing in SAP and troubleshooting around registrations
Manage subscription services enrollment for customers
Working hours: 7:30 AM - 4:00 PM
Strong skills with Excel, Share point, One Note
Strong knowledge of SAP or other ERP systems
2-4 years of customer service experience, preferably in a call center
High School diploma or equivalent
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