Aftermarket Services Coordinator

  • location: Corona, CA
  • type: Permanent
  • salary: $17 - $20 per hour
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job description

Aftermarket Services Coordinator

Aftermarket Services Coordinator

We are seeking an organized, detail-oriented individual to assist with customer service and sales functions for our clients Aftermarket Sales department. International shipment experience is highly preferred for this role.

Responsibilities:
JOB DUTIES:
- Process service orders including job creation, time, and expense allocation
- Track service technician trip reports and expenses, to ensure they are submitted accurately & promptly
- Ensure service technician time is properly recorded under the correctly assigned job
- Assist with customers with part order processing: process parts, retrofit orders based on initial data entry
- Coordinate and schedule international shipments for customer service orders
- Process international orders from order verification, shipping documentation, and invoicing
- Manage and update customer and machine data
- Receive and direct customer telephone requests to customer service specialists
- Assist service technicians with travels arrangements

Working hours: 6:00 AM - 2:30 PM

Skills:
SHIFT TIMES:
Monday to Friday: 6AM to 2:30PM

PAY RATES:
$17 to $20 per hour; commensurate with experience

Location:
Corona, CA
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Qualifications:
POSITION REQUIREMENTS:
- Minimum 2-3 years experience in customer service
- Minimum 2-3 years experience in order entry
- Minimum 2-3 years experience in order processing
- Submitting to drug and background screenings
- High School Diploma or GED required
- Prior experience with export (international) shipment is highly preferred

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
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