CUSTOMER SERVICE FOR CASH MANAGEMENT TEAM
Jupiter-based technology and security company is looking to hire a customer service representative to field inbound phone calls for their banking and cash systems requests. The team performs very basic cash forecasting and orders funds from banks on behalf of the retail customers that utilize our cash management system.The department reps. handle two daily cash reconciliation reports and make sure that all cash/coin orders that are requested are handled in an efficient manner. This is an entry-level position and we will train you on the job duties. Our candidate must be a good communicators over the phone and be able to work with various employee levels from entry-level to senior managers who may call in for help. The hours for this job are 5:30 am to 2:30 pm with a one hour lunch break. We need very dependable and reliable people for our team. You will rotate within the department to cover one "on-call" weekend shift per month but you may be able to work this shift from home remotely once fully trained. Our company has a beautiful work space and a really supportive and cohesive team. Our office loves to have fun events like huge pot-luck lunches, chili cook-offs, and we have Food Truck Fridays at lunchtime!! We offer competitive pay and also provide a generous benefits program that includes major medical, dental, vision, paid time-off, and 401K profit sharing. Upload your resume if this sounds like a great opportunity for you!
-Taking care of ordering the proper amount of cash or coins needed for the Cash 360 machines located in several large retail stores
-Helping solve customer issues quickly and efficiently when they need help with their cash orders
-Make sure that any bank reconciliation reports are completed and sent into all banks on time each day
-Lead and set an example for the team by arriving to work on time, being helpful to others, and have a "can do" attitude that inspires others
Working hours: 5:30 AM - 2:30 PM
-Any retail sales, cash office or banking background would be a huge PLUS
-ability to type and perform data-entry skills
-enjoy speaking to and helping customers over the phone
-Must be able to pass a full drug screen
-Must be able to pass thorough multi-state criminal background checks. No felonies are permitted.
-High School Diploma or college degree
-BASIC math skills
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