Customer Service

  • location: Wilmington, DE
  • type: Temp to Perm
  • salary: $15.50 per hour
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job description

Customer Service

Our client in Wilmington, DE is looking for a customer service representative to join their growing business!
Salary= $15.50/hour
*this is temp position that could go permanent
Responsibilities:
-Building relationships with our customers to better understand their unique needs
-Fulfilling requests and answering questions for internal and external customers
-Responding to customer inquiries via email or on the phone
-Data entry of client information
-Electronic filing and retrieval of documents
-Maintaining and updating customer records
-Managing customer portfolios
-Research and analysis of documents
-Navigating quickly between multiple databases quickly and accurately
-Contacting delinquent customers to receive payments
Shift- Monday- Thursday- 11am- 8pm- must be able to work twice a week
???????????????? Monday- Friday- 8am-5pm - must be able to work twice a week
???????????????? Saturday- 8am- 12pm- must be able to work two saturdays per month
Working hours: 8:00 AM - 5:00 PM
Skills:
Skills:
-Proven customer service experience
-Ability to work in a fast paced environment
-Courteous phone presence
-Multitasking
Qualifications:
QUALIFICATIONS
-Bachelors degree is required*
- Listening skills and ability to communicate information in a clear, courteous, concise and logical manner
- Knowledge in Microsoft Office Suite (you will be tested)
- Excellent decision making, problem solving and analytical skills
- Customer service skills
Qualified candidates please apply directly or email your resume along with two professional references to Cassidy at cassidy.spencer@randstadusa.com
- Ability to work independently
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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