Bilingual Call Center Representative Inbound

  • location: Saint Petersburg, FL
  • type: Temp to Perm
  • salary: $13 - $14 per hour
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job description

Bilingual Call Center Representative Inbound

Randstad is seeking enthusiastic customer service professionals for a call center in St. Petersburg, FL.

The ideal candidate will have experience in customer service and/or a call center environment. Effective typing and data entry skills are very important and the ability to multi-task is also key. Candidates will be required to provide top-level service to all callers while being able to accurately route each line accordingly.

SHIFTS: Various available
PAY: $13.00 - $14.00/HR.

Responsibilities:
Qualifications
-Basic computer knowledge with demonstrated proficiency with Microsoft Excel and Word
-A 'whatever it takes' attitude to care for customers
-Ability to be flexible regarding changes in work processes and environment
-Ability to multitask and meet deadlines (service level agreement responsiveness)
-Strong customer service orientation with external/internal customers
-Collaborative nature to work within assigned team
-Good problem solving ability to effectively guide customers through solutions
-High level of accuracy and attention to detail
-Strong verbal, written, and listening communication skills

Working hours: 9:00 AM - 5:00 PM

Skills:
Education and Experience
High school graduation required; some college preferred
Minimum of 1 year of customer service experience, preferably in a call center environment

Qualifications:
If you are interested in this position please email your resume to Tori.Liberte@randstadsusa.com or apply directly. Questions please call 727-521-5221

Looking forward to speaking with you regarding this great permanent placement opportunity!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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