Health Plan Advisor
Our client, located in Woodland Hills, CA currently has an opening for Health Plan Advisors!
Responsible for re-selling Individual medical plans to existing members participant populations.
Responsible for increasing member retention (decrease in lapse rates) by working with at-risk members.
MAJOR JOB DUTIES AND RESPONSIBILITIES: Provides detailed analysis that identifies and promotes the value of the existing plan, discuss options, provides alternative plan options when appropriate and makes recommendations. Provide customers with counseling and recommendations for plan changes. Responsible for working with members during rate increases or any other time a member is a risk of leaving. Associate will work with cancellation requests to prevent member attrition. Partner with the Underwriting team to provide alternate plan options to facilitate enrollment when the selected plan is not available, due to rate ups, etc. Follow up on retention leads through outbound communications via phone or in writing.
Working hours: 7:30 AM - 6:30 PM
Must have a current resident Health & Life Insurance License for their state and maintain active license through the duration of the assignment.
Requires a BA/BS, 3-4 years Life & Health insurance experience in sales and/or member services or any combination of education and experience, which would provide an equivalent background.
Re-selling the value of the plan, new plans, know how to fight back on cancellation calls.
Excellent oral and written communication skills
Problem solving skills
Ability to multi-task
Please apply at www.randstadusa.com for consideration!
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