The Billing Representative Processes client payments on a weekly, monthly, quarterly and annual basis and reconciles payments to the billed Accounts Receivable amounts in the automated system. The Billing Representative will create all necessary financial adjustments to the automated system to reflect accurate Accounts Receivable reporting. As needed, the Billing Representative will initiate collection activities to resolve External Customer past due balances.
Work is performed in a team setting with multiple priorities and tasks, often working under time constraints.
Must possess mastery skills of the suite of Microsoft Applications.
Identifies and inputs subscriber information into claim and billing system.
Frequent contact with group administrators, agents and consultants requiring excellent customer service skills.
Provides timely and accurate resolution of inquiries within 48 hours of receipt.
Communicates actions taken professionally to the inquirer.
Prepares accurate, professional, and understandable letters, faxes and telephone communication to external customers.
Applies payments to Accounts Receivable records in the automated systems. Analyzes variances and reconcile accounts. Documents actions taken and communicates with the customer as needed.
Strives to collect past due amounts from External customers utilizing collection letters and making outbound calls.
Follows documented procedures for the Billing & Eligibility Department.
Measurable quality tracking to meet KPI???s and corrective action plans to address any errors.
Works on special projects as required.
Trains and assists team members as needed.
Working hours: 8:15 AM - 4:45 PM
Excellent Data Entry Skills
Knowledge of Billing in a Medical Insurance Setting
High School Diploma Required
Some college (an Associate???s Degree) is preferred with emphasis on math and accounting courses or experience in related field.
Extensive knowledge of Applications within Microsoft Suite.
Must have excellent verbal and written communication skills with the ability to effectively communicate and interact with all levels of personnel and the general public.
Demonstrated experience leading people and getting results through others.
Ability to think and plan strategically for organizational success.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.