Inbound Call Center Representative

  • location: Norwalk, CT
  • type: Temp to Perm
  • salary: $11.50 - $12 per hour
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job description

Inbound Call Center Representative

Healthcare Service Call Center in Norwalk, CT is expanding and hiring for Entry Level Customer Service Representative's for their Inbound-Call Center.

Responsibilities:
-Handling 50-100 Inbound Calls on a daily basis
-Assisting customers with scheduling and questions regarding appointment information
-Routing calls and messages to correct clients
-Data Entry
-Compiling emails to clients with customer issues and feedback
-Must be able to work second shift 3PM-11PM

Working hours: 3:00 PM - 11:00 PM

Skills:
-HS Diploma
-Must be detailed oriented
-Proficient in Word, Excel
-Typing Skill (35 wpm +)
-Previous customer service skills
-Open to retail experience

Qualifications:
Amazing opportunity to be part of a growing team and get your career started!!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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