Customer Service

  • location: King of Prussia, PA
  • type: Permanent
  • salary: $45,000 - $50,000 per year
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job description

Customer Service

WAYNE PA - Our client in Wayne PA is in the manufacturing industry and is looking for a full time direct hire Customer Service Associate.- This position is Monday Through Friday from 8 am to 5 pm and the primary responsibility of this position is to answer incoming calls and emails from prospective customers looking to place orders and current customers checking on existing orders.- For serious inquiries please send your resume to alyssa.schmidt@randstadusa.com or apply directly to this posting.

Responsibilities:
- Answer incoming calls
- Answer emails
- Follow up with customers who have placed order to ensure satisfaction
- Maintain extensive product and service knowledge
- Upsell products
- Administrative support as needed

Working hours: 8:00 AM - 5:00 PM

Skills:
- must be able to work in a team
- Customer service oriented

Qualifications:
- At least 2 years of manufacturing customer service
- Experience answering phones and emails
- Ability to multi task
- Excellent communication skills
- Proficient in Microsoft Office Suite

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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